Wanna learn more about our amazing team? Keep calm and scroll down.
WHAT WE DO
Engineering
We love to solve hard engineering problems to serve our millions of users around the world. Scaling, optimization, agile are what we talk about all day long. We use Python, JavaScript, Erlang, and C++, we love to chat about them with you. Of course, we love beer and video games too!
HOW WE DO
Engineering
We are very good at "overnight shipping" which makes many people who previously worked with rockstar engineering teams from tech giants in Silicon Valley surprise.
WHAT WE'VE DONE
Engineering
Our Ranking and Routing Engine (RRE) enables Got It to offer the world's first Knowledge as a Service platform. Nobody has successfully done this before. Period.
WHAT WE DO
Operations
Operations excellence is the secret weapon of Got It. If Got It platform were an iPhone, we would be the iOS. We have a massive software system to make sure that every session is delivered fastest and highest quality.
HOW WE DO
Operations
Data, data, and data! We don't waste any single minute to argue about anything without data to back it up. Designed as a data driven company from day one, Operations team manage hundreds of metrics and KPIs on the daily basis to support all business decisions.
WHAT WE'VE DONE
Operations
Balancing demand and supply for the marketplace is a super hard problem. We did it, for millions of users! Our algorithms for global reverse auction and minimum viable liquidity management allow users have the best expert at the best price in real time.
WHAT WE DO
QA
We love our users and we don't want them to have bad product experience. Keeping high bar on quality is our passion. We double check, triple check and quadruple check every single feature to make sure that our users always have the best out of our team.
HOW WE DO
QA
We started out as a manual testing team but now everyone codes to automate our day to day jobs. We are very proud of that!
WHAT WE'VE DONE
QA
We know every detail of our complicated platform and product ecosystem. We also automate more than half of the workloads which make QA jobs really fun!
WHAT WE DO
Design
We are obsessed with user centered design and always try our best to make every single interaction with our products an elegant experience. As a designer, you don't have to be crazy to work with us, we will train you!
HOW WE DO
Design
We tell stories by visualizations. The team includes people with different lifestyles, but all work hard. Be bold or italic, but never regular.
WHAT WE'VE DONE
Design
Our designs touch thousands of experts and millions of users around the globe every month. And hey, we have been featured a lot by Apple!
WHAT WE DO
Admin - HR
We are the first ones to welcome you at Got It and stay until last to ensure everything is going right. We understand that "Good foods bring people together" so food, snacks, drinks at Got It are always awesome. We also take care of everything else to make sure that you are happy and focus on work.
HOW WE DO
Admin - HR
Turning chaos into order is our specialty. Multitasking is our asset. We proceed each and every single candidate among hundreds of applications every day, not to mention bundles of administrative activities. Performance review system, hiring process, we've got it all covered.
WHAT WE'VE DONE
Admin - HR
We proudly witness and support Got It transforms from a tiny little team of 6 in Vietnam into one of the most well-known team in the country. Hiring, onboarding, and whatever it takes to make sure that everything is running smoothly and continue to grow are our mentality.
WHAT WE DO
Customer Support
We serve our customer and expert team 24/7 with all of our kind hearts. With convenient support of advanced technical basement as well as excellent colleagues, customer supporting is a rather interesting work and a good experience to try. "Make customer happy" is always our prioritized attitude and daily desire!
HOW WE DO
Customer Support
Our main workspace is a system called Zen-desk so you would be likely to become a Zen-master :) We are based in Vietnam but work directly with users and experts from all different countries. You will experience on your own of how flat the world is.
WHAT WE'VE DONE
Customer Support
We are supporting excellently our users with hundreds of daily tickets. With desire of providing 5-star experience, we have newly offered a premium service called “Concierge Service” for tough problems. It’s our peace of mind approach for busy people.
WHAT WE DO
Marketing - Growth
We believe that empathy with users is the key! It's not about selling, it's about helping people accomplish their goals. We learn about users to understand their pain points and provide solutions for them through our products. We are at the center of creating customer loyalty and customer retention programs.
HOW WE DO
Marketing - Growth
Putting strong individuals together, we have a fun and enthusiastic team. Our motto? - Growth!
WHAT WE'VE DONE
Marketing - Growth
As the users grow, we grow ourselves, too. The more projects and experimentations, the more knowledge and empathy for our users that we’ve learnt. Then a better communication through blogs and marketing channels will be built.
Working at Got It
“Working at Got It is full of challenges, but challenges mean that life gives you opportunities to prove yourself. As a product development company, there’re always problems to be solved. Having the right to introduce the idea about your solution and prove that it works is one of the things I like most at Got It.”
Thang Tran
Software Engineer